We want you to be thrilled with your new Gilda & Pearl lingerie - but we understand that sometimes things don't work out. Simply return within 14 days of receipt. 

UK Returns

UK returns are easy and free of charge. Please email our customer service team to submit your return request and we will get back to you with your complimentary return label and shipping instructions.

International

We offer easy returns for our international customers. Simply email our customer service team to submit your return request.

To make returns quick and easy, we will reply by email with shipping instructions and a DHL return shipping label. If you wish to use this label, the cost of the return will be deducted from your refund, once we receive your item. Alternatively, you are free to use your own method of return, but we recommend that it is tracked and insured, as unfortunately we can only issue your refund when we have received your item.

 

All items must be returned unworn, with tags intact and in original condition.

 

Press, Photography and Film

Please note that commercial loans of Gilda & Pearl for editorial, film, advertising or photography purposes must go through our press office.

We regret that items purchased on our website for commercial purposes are strictly non-refundable.